To make it more clear:
We use a counter field for generating a syntax for a file number. The counter is not activated (field is empty) on creating the object. After filing the object, the counter field is filled.
So in our case, in the generated file number the counter part is missing. The workaround is to open this object, change some index data and save it again. Thats not a useful workaround.
By the way: this "counter" field type is not worth its name :-)
Is there a plan to implement a counter like the one in enaio blue? (with syntax definition)