yuuvis® RAD Q&A

0 votes
by (750 points)

Hello,

I've added a custom viewer for .GW files (GAEB Writer File)
Now I want to edit a document of that file type using the agent
but when I try to check the file in after I changed it I nothing happens.

I looked into the response of the HTTP Request the agent sends and
get the following error Message:

{
"status": "INTERNAL_SERVER_ERROR",
"statuscode": 500,
"key": "UNSPECIFIED_INTERNAL_ERROR",
"message": "Internal error, that was not handled specially. See cause message for more information.",
"time": "2023-07-05T09:51:30.355Z",
"reportedtoclient": true,
"cause": {
    "messages": [
        "RESTEASY003340: Failure parsing MediaType string: false"
    ],
....

Is there anything I can do against this error?
Thanks in advance!

Marcel

1 Answer

0 votes
by (19.6k points)

Hi Marcel,

please contact our support.

Best regards
Nicolai

by (750 points)
Hi Nicolai,
which mail adress should I sent it to? :)

Best Regards
Marcel
by (19.6k points)
support[at]optimal-systems.de

Related questions

0 votes
1 answer
asked Jan 5 by 1olafholst (140 points)
0 votes
2 answers
0 votes
2 answers
0 votes
1 answer
asked Oct 7, 2019 by gbalatckii (1.2k points)
+1 vote
1 answer
...