Dear OS Team
We have real problems with the rendition. One of our customers told us, that he can't load a rendition of an older version of an attachement. E.g. the rendition of the current version is working, but the older version doesn't work. So the customer can't see any attachment of older versions.
Unexpected server response.
PDF.js v2.8.335 (build: 228adbf67)
Message: Unexpected server response (500) while retrieving PDF
Our customer told us, that this appears with 9 new documents out of 2'600 documents.
If we check the rendition folder, no pdf-directory exists.
How can we start the rendition-service to create the renditions again? Do you know this problem?